support
Stuck on a booking, or want to list your hostel? We're here.
Reach our Kathmandu-based team directly, or check the answers below before you write in — most questions are covered.
hello@stayinhostel.com
Replies within one business day
Phone & WhatsApp
+977 98-0000-0000
Sun–Fri, 10am–6pm NPT
Office
Putalisadak, Kathmandu 44600, Nepal
Send us a message
Tell us what you need help with and we'll route it to the right person.
frequently asked
Before you write in, a few quick answers.
Every hostel on stayinhostel.com is visited in person by our team before it's listed. Verified listings carry a checked badge on their profile, and photos are updated at each visit.
Yes. You can filter for boys-only, girls-only, or co-ed hostels directly from the search bar or the Discover app.
No. Searching, comparing, and messaging hostels is free for students, and we don't add broker commission on top of your rent.
Create an owner account, add your rooms, pricing, and photos, then our team will schedule an in-person verification visit before your listing goes live.
We currently cover Kathmandu, with more Nepali cities planned as our verification team grows.